Terms & Conditions

Once you have chosen a program, please read the terms and conditions, as your reservation is subject to the terms listed below:

• The program can change according to weather conditions, especially in the excursions to the Amazon jungle of Manu or Tambopata.
• We cannot assume responsibility for any illness or accident that may occur caused by the client himself, the responsibility and associated costs will fall directly on the client.
• The client must declare that he is physically and mentally fit.

Reservation Procedures (Deposit)

• Please contact us before making any payment.
• A 50% deposit per person is requested for the chosen program at the time of booking.
• This 50% Prepayment can be made through WESTERN UNION, PAYPAL or Online Payments.
• Cusco Inkas Feat Adventures will NOT pay bank taxes or transfer costs, all transfer costs must be paid by the client.
• This deposit is not refundable in case of cancellation by the client.

Final Balance Payment

• We require that you pay your final balance in our office at least 24 hours before your tour.
• We currently accept cash (Peruvian soles or US dollars) and Visa (they charge 6% commission)

Cancellation by you

• In case of cancellation by the client, it must be notified in writing.
• Please provide the reason for the cancellation as it may be covered by your insurance policy.
• If the cancellation notification is received more than 15 days before departure, the client will lose the 50% deposit, from 7 days before departure there will be no refund of the deposit.

Cancellation / Changes by us

Circumstances beyond our control: technical problems, weather conditions, strikes, riots and government decisions. In such cases, Cusco Inkas Feat Adventures will propose solutions to operate the program or comparable travel arrangements, but will not refund the money. We reserve the right to modify the scheduled itinerary accordingly.

Please note that Cusco Inkas Feat Adventures will not be responsible for reimbursing any additional expenses incurred by the client in the preparation of the tour. The foregoing includes international fares and tickets, cost of visas, vaccinations, among others.

Cancellations caused by Cusco Inkas Feat Adventures we will refund 100% of your payment.

Risk Acceptance
Some of the Cusco Inkas Feat Adventures itineraries have been designed to give participants an exposure to the true nature of the environment visited. Therefore, they involve an element of personal risk, which could result in physical or emotional injury, paralysis, death or damage to the client, their property or third parties. The client understands that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity and therefore assumes them as part of the tour.

Our client accepts that he is aware of his physical and health condition and that he decides to assume the aforementioned risks.

Authority on Tour
At all times, the decision of the guide or representative of the company will be final in all matters that may endanger the safety and well-being of the tourist group. You must follow the instructions of the guide at all times.

The client must at all times strictly comply with the drug laws and regulations of Peru. If the client fails to comply with the above, or if the client interferes with the welfare of the group, the guide or company representative may order the client to leave the tour without any refund.

Travel Documents
The client must be in possession of a valid passport. The original document or at least one copy must be carried on the tour.

Travel Insurance
We strongly recommend that you take out travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that you cover cancellations and lost luggage.

Claims and Complaints
If a customer has a complaint, they should first let the guide know so they can try to rectify the matter.

Jurisdiction for claims or disputes will be exclusively in Cusco, Peru, whose courts, in accordance with Peruvian Law, will have exclusive jurisdiction.

Thank you for trusting us and have a good trip!